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Date(s) - 17/06/2020
12:00 pm - 1:30 pm



This VI-ICF Discussion Forum will follow the theme of the business side of coaching, this time focusing on business solutions platforms.

About this Event

Being a coach is fulfilling, but running a coaching business can be onerous, especially with all the various digital solutions on the market today. The choices can be overwhelming and it can become an expensive and time-consuming proposition as you try to patch together a number of different platforms to help you market and run your business.

  • What are the best platforms to help you reach and serve clients?
  • What is a CRM?
  • What is the best scheduling app?
  • How do you host an e-course? What about member spaces?
  • What about managing billing and online products?
  • Is there a platform that integrates all of this?

These are all questions Delaney Tosh and Emma-Louise Elsey have each grappled with in their many years as coaches and business owners. They will share from their experiences and will provide an overview of some of the business solutions platforms available (CRMs, schedulers, e-course platforms, billing, bookkeeping, and more).

They will also provide an overview of a comprehensive coaching business platform (Simplero) that could make the backend of your coaching business a lot more streamlined, and they will discuss the pros and cons of using an integrated platform such as this.

We will then open up the discussion to participants to share other solutions that coaches have had success with, as well as opportunity for open Q&A.

Register now →

About the Presenters

Delaney Tosh, CPCC, PCC, coaches women who want to radiate with confidence and thrive as leaders. She helps her clients navigate the hurdles unique to women in leadership. Her mission is to help women be more loyal to their values and their innate leadership styles, than to their fears.

An extension of her individual and team coaching is the Phoenix-Hearted Woman retreats Delaney co-designed to help women tap into their essential leadership presence with vision, purpose and engagement so that they feel emboldened to roar with confidence.

She also delivers the Resilience at Work® toolkit and Resilience at Work® Leader Scale, helping leaders and teams create optimal performance through resilience.

Prior to launching her career as a coach sixteen year ago, Delaney provided marketing and event management for various non-profits and corporations including the Vancouver International Wine Festival, Lucent Technologies (Alcatel) and the WBN Business Symposium for Women. Recently, she was a panelist for the ICF Business Development Series. Connect with Delaney at SquarePeg Leadership or on LinkedIn.


Emma-Louise Elsey has recently completed a 3-year term as inaugural co-leader of the ICF Life Vision & Enhancement Community of Practice. She is a professional life coach, NLP practitioner and founder of The Coaching Tools – and recently Fierce Kindness. She has been a life coach for 16 years, although she was originally a project and relationship manager for Fortune 500 companies. She has since combined her passion for coaching, creativity and love of systems to create over 100 brandable coaching tools, forms and exercises including 30+ completely free coaching tools. The Coaching Tools Company is also an official ICF Business Solutions Partner.

Emma-Louise loves to create helpful and practical coaching resources for coaches and clients. So far she has written or edited over 750 coaching-related articles, created over 100 coaching tools, forms and exercises – and importantly built an exclusive newsletter for coaches with almost 50,000 readers – which she describes as the “engine” of her coaching tools business. Connect with Emma-Louise on LinkedIn.