Coaching Through the Discomfort Zone – April 02nd 2016

WORKSHOP DESCRIPTION and Registration Link:

Create Breakthrough Moments!

What do you do when a client is stuck and you are not sure what to say? This session will look at the power of disruption in coaching, and how you can develop both the skills and the courage to spark the uncomfortable yet amazing mental shifts needed for change. When you become good at using the discomfort zone in coaching, your clients will not only see new possibilities for action, they will remember these mind-stretching moments forever.

Register Here 


At Royal Roads University: Centre for Dialogue – 4th floor of the Learning and Innovation Centre Building


1. Using recent brain research, learn how the process of “breakthrough” actually works in the brain and how you can best facilitate this process when coaching.
2. Practice listening from the three major processing centers in your body so you know what questions to ask that will trigger the brain to formulate a new awareness.
3. Explore practices to manage your discomfort in uncomfortable conversations.

Both new and experienced coaches will benefit from the workshop. Coaches will discover how to deepen their connections and enhance their listening so they can share reflections and ask even more powerful questions that spark changes in how clients see themselves and the world around them.



(Attendees receive credit for 3.0 Core Competencies)

Co-Creating the Relationship

Establishing Trust and Intimacy

Communicating Effectively and

Active Listening


Powerful Questions

Direct Communications

Facilitating Learning and Results

Creating Awareness

PRESENTER:  Dr. Marcia Reynolds, MCC is considered an expert on the brain and emotional intelligence. Her clients include executives and emerging leaders in multinational corporations, non-profit organizations and government agencies. She also speaks at coaching and leadership conferences around the world. To date, she has presented in 35 countries.

Marcia is also a true pioneer in the coaching profession. She was the 5th global president of the International Coach Federation and one of the first 25 people in the world to become a Master Certified Coach (MCC). She is the Training Director for the Healthcare Coaching Institute and president for the Association for Coach Training Organizations. Her doctorate is in organizational psychology and she holds two masters degrees in communication and adult learning.
Interviews and excerpts from her books Outsmart Your Brain, Wander Woman, and her latest, The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs have appeared in many places including Fast Company, The Globe and Mail,,, Psychology Today, and The Wall Street Journal and she has appeared in business magazines in Europe, Asia and on ABC World News. You can learn more about her work at


Royal Roads University for their generous sponsorship of this event.